With the advent of cloud computing now well upon us, many businesses are still struggling to understand its implications and the way it works. Service management businesses in particular are not fully realising the cloud’s full potential. So here’s a brief guide about how “the cloud” works and what you should expect. field service management software features
How does the cloud work?
The reason it is called “cloud field service software” is because it is hosted “in the cloud”. Basically the software will use cloud-based technology – meaning that it is hosted by a software provider, rather than being an on-premise solution.
Cloud-based systems are hosted in highly-resilient and secure data centres, which will be managed by the software provider or by their hosting provider.
The use of cloud field service software will enable service management businesses to manage their mobile workforce and all of their appointments and workflows as easily and effectively as possible. Using cloud-based technology the software is capable of driving new levels of service delivery, and all at a fraction of the cost a business might have come to expect. And this means tangible savings. mobile field service management in UK
Cloud-based technology presents valuable cost-saving opportunities for businesses as the software can be implemented without capital outlay which will present huge saving for any business. It will also come with all upgrades and improvements included in a subscription price, so a business will not have to pay for costly software upgrades during the life of the software’s use.
Some businesses have understandable reservations about using cloud-based software. But it should be noted that the software represents one of the most ground breaking new technological developments for service management businesses. plumbing service management software online UK
To allay concerns: The software is accessed on a private cloud, which means this is completely secure and only accessible to the business itself. Housed in well maintained and highly resilient data centre, the software is also secured in the safest location possible on a server within the centre.
A business would access their private cloud via the internet with password protected access and access rights configured to suit the business. Passwords, granular access levels and backend administrative rights can all be completely configured to ensure that only the appropriate people can access the software and the data it holds. hvac field service software online UK
So, all in all, cloud field service software represents one of the most leading-edge and latest developments for service management businesses, which is highly resilient and a completely secure way to use and manage data.