Building a successful IT Consultancy London company or a Cloud Computing Consultancy can be a challenge. But, let’s be honest – if it was easy, everyone would be doing it.
The good news is that the likes of Teck Genius and others in the UK have cracked the playbook on how to set up and operate a credible and capable IT Managed Support company. Here we will discuss nine key strategies that these companies have used to establish themselves as a leading IT Consultancy Partner in London.
Be Clear on Mission: Probably the most important element. What is your Why? Why are you existing and what value will you provide? Does it resonate across your Company and Employees?
What will you offer?: What can your customers expect in terms of capability? Be clear in what you want to do and what you want to offer. The aim of your existence must be relating to the benefits and value for your customers. Being a jack of all trades isn’t always a good thing, so focusing on a specific area is vital.
Be the Expert: Own your service and domain, and don’t just be average; be the best. Hire the right people, train them with the right skills and ensure team ethos is a foundation across the business. Cream rises to the top and so once you prove yourself in the market and people start to reference you – the business will come.
Focus on Value: Ensure that your entire business is optimised to always deliver value to your customers. They are the lifeblood of your business and existence so always putting them first is critical.
Focus on recurring revenue: To be great and to be able to provide excellent service means that you need to invest. Focus on services that provide recurring revenue and ensure that is underpinned with value.
Invest in People: Your people are a reflection of your company. Invest and train your people with the right skills so that they can perform. Make them feel valued and allow them to flourish.
Network and Collaborate: Your network can be your net worth! How cringe does that sound? But never has the truth been told with such honesty. Engage with the right partners and focus on always delivering value.
Innovate your Services: Always strive to develop your services and ensure they go on to add value. Many MSP’s stagnate by just sitting on the recurring revenue and never thinking about optimisation – don’t be one of them!
Feedback: We are only as good as our clients’ feedback and so always ensure you obtain feedback that can influence customer service improvement.
We hope the above has inspired you to review your MSP or existing IT Consultancy London. If that is the case, feel free to reach out. We are sure we can help simplify and add value to the running of your technology.