Evolution and Growth of the Hotel Industry in India
As per the Hotel Proprietors Act, 1956, a hotel is an “Establishment held out by the proprietor as offering food, drink and if so required, sleeping accommodation, without a sealed instrument to any traveler presenting himself who appears able and willing to pay an inexpensive sum for the services and facilities provided and who is during a fit state to be received.” As a results of this definition establishments like Hospitals, Hostels, Apartments and Prisons, although provide accommodation to people yet don’t come under Hotels.
Various definitions of Hotel
- Common-Law states that a “Hotel may be a place where all who conduct themselves properly, and who having the ability to pay and prepared to buy their entertainment, are received if there be accommodation for them, and who with none stipulated engagement on the duration of their stay or on the speed of compensation, are while there, supplied at an inexpensive cost with their meals, lodging and other services and a spotlight as are necessarily incident to the utilization as a short lived home.”
- A hotel could also be called as an institution where the first business is to supply to the overall public lodging facilities and which can also furnish one or more of the varied services like food, beverage, laundry, uniformed services etc. Hence, a hotel also can be called as home multiplied by commercial activities.
- Consistent with the Encyclopedia Britannica, the word ‘Hotel’ is of ancient origin, but its use in English for a house offering lodging and food for travelers is recent. The Hostlers of London took the name of Inn keeping in 1473. The word ‘Hostler’ or ‘Ostler’ has come to mean an inn servant.
- The term ‘Hotel’ was utilized in England in about 1760. Hotel or inn is defined by British law as a “place where a bonafide traveler can receive food and shelter, provided he’s during a position to buy and is during a fit condition to be received”.
- A hotel or an inn can also be defined as an institution whose primary business is providing lodging facilities for the overall public and which furnishes one or more of the subsequent services
- Food and Beverage service
- Room service
- Uniformed service
- Laundry service and
- Use of furniture and fixture etc.
In legal terminology, a hotel is an inn and is required under common law to supply to its visitor’s lodging, food and protection to their baggage. Moskva Hotel at Madurai service is usually supported these three fundamental necessities of life. Additionally to those, a contemporary hotel provides its visitors with many luxuries of recent urban city living, all under one roof.
The journey of hotel chains
1) Pallanjee Pestonjee (1840): Started 1st luxurious hotel in Bombay. it had been famous for its excellent cuisine, beers and wines and its excellent management. Later he opened another hotel at Fort in Bombay.
2) Auckland Hotel (1843) was established in Calcutta. Later it had been renamed as Great Eastern Hotel in 1858 and later renovated for a sum of Rs 10 lacks.
3) Esplanade Hotel (1871): Was inbuilt Calcutta by John Wakson (Britisher) a silk drapery merchant. The hotel has 130 rooms.
4) Taj Group of hotels: In 1903 JRD Tata constructed the Taj Mahal Hotel in Bombay the flagship hotel of Indian hotels company. it had been the first hotel of international standard and repute, built by an Indian for Indians.
5) Welcome Group: it’s the hotel division of I.T.C ltd. ITC entered into the hotel business in 1975 with the opening of Hotel Chola Madras. The brand represents a standard Indians welcome within the sort of ‘Namaste’ in an open doorway with the slogan “Nobody gives you India like we do” The motto of welcome Group is “We enjoy people”.
6) Oberoi Hotels: Rai Bahadur M.S. Oberoi started his hotel career as a clerk in 1922 at Faletti’s Cecil Hotel in Shimla. Later Mr. Ernest Clarke sold his share to Mr. M.S Oberoi who under the deed of dissolution dated August 14, 1943, became the only, absolute and exclusive owner of Clarke’s Hotel, Shimla and Delhi. Mr. Oberoi later took over the Grand Hotel at Calcutta on lease and by the top of war 2 the Grand Hotel became a byword permanently service and stylish comfort in hotels.