Online Food Ordering Marketplace Models
- Food Ordering Platform
The first one that’s getting used by the bulk of consumers to order food online. During this platform, food ordering apps act as an aggregator offering nearby restaurants to list on the app. Customers can access this app to order food from their favorite restaurants. The app displays an in depth network of restaurant food menus and helps to order the food item.
The system continually gathers information about restaurants, and customers can order from these restaurants after registration. These apps are easier to use because it has the simplest UX to interact with the customer. Using food ordering apps, customers can quickly check menus and appearance through restaurants’ rates and reviews.
This online food ordering system helps restaurants to expand their market because it possesses immense popularity from the customer’s side. In today’s time, customers search for a superb place to order food from the restaurant. But one thing to notice is that these platforms don’t offer delivery service. Restaurants need to use their own courier/delivery service to deliver the food to the customer. Moreover, a 15% commission is earned through restaurants.
The biggest challenge for the app owners after taking a step during this industry is to succeed in restaurants. The app owners should look out for partners. Majorly, attracting a customer is that the toughest job, and you would like to seek out ways to draw in customers. The remainder will happen on its own.
Things to think about Before Online Food Ordering Marketplace Development
If you would like to develop a web food ordering marketplace, as we already discussed, building one app isn’t enough. Let’s take an example; UberEats contains a Customer App for users, Delivery App for delivery agents, and Admin Panel for restaurant owners.
Still, before you contact a corporation that gives an all-in-one food ordering app solutions, confirm to define the features you would like . First, let’s start with;
Customer App Features
- Restaurant Searching
- Easy Ordering
- Live Order Tracking
Customers get familiar with the app from their first touch-point; that’s the signup page. The registration process should be fast and straightforward with minimum details. Most of the apps integrate it with the customer’s Google or Facebook account. This is often the simplest idea to finish the registration process. Once registered, and before the order placement, you’ll invite more details like payment, address, etc.
Once the customer is into the food ordering app, they require a configured search choice to navigate through restaurants. Customers look for a restaurant or cafe’s name, location, or menu as per their convenience. Some filters include a price range, cuisines, ratings, etc.
When it involves placing an order, the method should be clear and easy . Otherwise, most of the time, the customer will switch to a different platform, and you’ll lose them. The method should be as simple as adding a dish to their carts in one-two clicks, also as edit or remove it. Then goes to the ultimate summary of the order and later should be confirmed before making a payment.
Once the customer finalizes the order, it’s time for payment. The most points to require care of at this stage are speed, security, and convenience. Integrate a couple of payment gateways sort of a mastercard , PayPal, and Stripe. Start with offering 2-3 payment methods, and when your business expands, you’ll always add more if needed. As per the newest trends, customers also pay through wallets, so try integrating it.
This stage is useful for customer satisfaction and customer retention. Once payment is complete, the customer waits for the order to urge delivered. That’s when the tracking feature becomes handier as they will easily determine when the order will reach them. Courier’s tracking is completed by using the situation API provided by Google (Android) or CoreLocation framework (iOS). to see more marketplace app features, visit here!