The article posits the issue that the loss of knowledge due to high turnover rates and retirement of baby boomers results in significant reduction in quality, performance, safety and productivity for organizations (Robertson, Daniel & Beruvides, 2015). Implementation of a distinctive system needed for capturing possible loss of knowledge is, thus, imperative. The system focuses on mitigating the risks attributed to lost knowledge based on procedures and processes used to attain optimal production.
Robertson, Daniel & Beruvides (2015) assert that organizations can achieve top notch competitive advantage, which would help accomplish organizations operational activities. Distinctive implementation of information management systems reduces capsizing of manageable knowledge and increases ROI (Robertson, Daniel & Beruvides, 2015). Much emphasis is put on the process of capturing knowledge calls for a systems approach. The approach should minimize the challenges attributed to overburdening workers, especially those approaching the retirement.
The piece emphasizes that knowledge management software systems should capture and store all lessons ensued by employees. Also, it should update the data with additional information and embed knowledge to specific procedures as well as other information-based documents. Knowledgeable lessons occur in many places of work, which include meetings, formal sessions and even random sessions (Robertson, Daniel & Beruvides, 2015). Thus, knowledge-based systems should seek to attain higher efficiency levels in regards to information storage and dissemination. The authors list two ways of disseminating information as pull and push techniques (Robertson, Daniel & Beruvides, 2015). The process of executing the activity of dissemination of knowledge measures databases in order to sustain their sizes at a manageable level.
The article states that crucial lessons and possible documentation of work processes should directly connect to the knowledge management system (Robertson, Daniel & Beruvides, 2015). Simple and efficient knowledge management systems enhance organizations long-term profitability levels.
As a result, the authors stress the fact that knowledge is only captured for future referencing and sharing for the overall success of a business (Robertson, Daniel & Beruvides, 2015). It means that users have the benefit of accessing a given database of information related to their respective situations (Robertson, Daniel & Beruvides, 2015). The knowledge management application system should be able to update and receive information updates through numerous platforms, which include Wi-Fi services.
Notably, the article notes the importance of a cloud-based, as opposed to in-house, storage system, because it facilitates easier access to the database from a wide spectrum (Robertson, Daniel & Beruvides, 2015). Activities related to recalling and updating lessons are executed on demand (Robertson, Daniel & Beruvides, 2015). The article subsequently calls for the adoption of a search engine option to operate beyond metadata barriers.
An organization that maintains a profit level above the average is said to possess a competitive advantage (Hill & Jones, 2014). Most organizations engage in devising top notch procedures and processes in order to remain on top of the market (D-Aveni, Dagnino & Smith, 2010). The article focuses on the adoption of knowledge management system application as a way of ensuring higher productivity, safety and profitability.
According to Sirmon, Hitt, Arregle & Campbell (2010), the adoption of the knowledge system fits well with operational effectiveness and competitive strategy. For this strategy, an organization focuses on improving the performance level of its internal activities better than its rivals (Hill & Jones, 2014). It allows the organization to achieve higher efficiency rates due to the ease of information access and dissemination. Most importantly, it improves the characteristics of business, since it reduces the amount of time taken to get quality products to the market.
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