United Airlines had launched a new interactive map tool on united.com and the United mobile app on September 3, 2020, that allows customers to filter and view COVID-19-related travel limitations for destinations. The Location Travel Guide, a first for American airlines Flights, features an interactive, color-coded map that shows if a destination is closed, partially open, or completely available for travel, as well as any tests or self-quarantining requirements. Customers may quickly filter destinations to identify local rules such as social distancing and mask enforcement, as well as whether hotels, restaurants, and other leisure establishments are available.
Vaccination is not required for travel on American Airlines planes unless the target country requires it. Travelers who use the Verify app for pre-departure screening can check-in online or through a mobile device without having to stop at an airport desk. You’ll need to halt at a real check-in desk if you have troubles that necessitate an agent visit, though Verifly clients can use a designated express lane at 11 airports, including five of its ten hubs.
“We understand how difficult it is to keep up with the ever-changing list of travel limitations, policies, and regulations, so we’ve created a simple, uncomplicated tool to assist consumers to plan their next trip,” said Linda Jojo, Executive Vice President for Technology, and Chief Digital Officer. “By giving clients the most up-to-date information about the places we serve, they can compare and shop for travel with greater confidence, allowing them to select the destinations that best suit their interests.”
The Destination Travel Guide presently outlines travel limitations and leisure offerings in the United States by state, and in the following weeks, it will grow to include all overseas locations served by the airline. Customers may view local restrictions and travel advice by clicking on each state on the color-coded map. You can also filter the map by the state to see specific details about each location, such as:
- A medical certificate is required (such as a negative COVID test)
- Non-essential stores are now open.
- Accommodation for tourists is now available.
- Restaurants are now open.
- Bars and cafes are now open.
- Museums and historical places are now open.
- In public, a mask is needed.
- Physical separation is essential.
The new map function is the latest in a series of recent United improvements aimed at improving the travel experience. To reduce individual interaction, United recently launched touches check-in, text updates for passengers on standby and advance lists, and a new chat feature to give customers a non – contact option to receive instant access to information about cleanup and safety procedures as part of its United CleanPlus program.
Dedicated to ensuring a safe journey
through the United CleanPlus program, the airline is committed to placing health and safety at the forefront of every customer’s journey, with the goal of offering an industry-leading standard of cleanliness. United has partnered with Clorox and Cleveland Clinic to reimagine cleanliness and health-safety procedures from check-in to landing, implementing more than a dozen new policies, protocols, and technologies aimed at ensuring the safety of both customers and staff, including:
Requiring all travelers – including crew members – to wear face coverings and potentially revoking travel privileges for customers who do not follow these requirements, as underscored in a recent video from United CEO Scott Kirby. Using state-of-the-art high-efficiency (HEPA) filters on most United mainline aircraft to circulate air and remove up to 99.97% of airborne particles. Using electrostatic spraying before departure for enhanced cabin sanitation.
Adding a step to the check-in process, based on a recommendation from the Cleveland Clinic, requiring customers to acknowledge they do not have symptoms for COVID-19, and agree to follow our policies, including wearing a mask on board.
United is the first airline in the United States to help customers by providing a touchless baggage check-in experience at more than 200 airports around the country.